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Client & Account Management Help

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Manage Accounts

What you can do
  • This page is only viewable by the account owners, not all users
  • Add and remove certain custom assets to certain user's portfolios / accounts
  • Manage you broker connections
  • Change details related to the account (Company info and Primary Contact info)
  • View details about the level of licence the account has
  • Change the Default Currency and Default Benchmark for the account
  • Change whether dividend data is entered manually or automatically
  • Admins are able to manage accounts from this page

Client Manager

What you can do
  • If you select the options icon on the top right-hand corner of a portfolio as an owner, see all your managers’ client portfolios
  • As a manager, see your own client portfolios
  • As an owner, share client portfolios with managers and/or assign clients their own portal
  • As a manager, share your clients' portfolios to other managers and/or assign clients their own portal
Tips to remember
  • Remember to add a manager or client to the account first before you try to assign anything to them. You can do this in Manage Account and then select Manage Users.

Create Portfolio

What you can do
  • Create a portfolio to add to an existing client, or create a new one
  • Select a base currency for your portfolio
  • Add portfolio custodians/accounts
  • Select Dividend payment type
  • Select a benchmark index for your portfolio
  • Select whether you wish to see asset classes by either Risk Asset Class or Instrument Type
Tips to remember
  • Dividend payment type depends on whether you will be entering the dividends you receive manually or receiving them as transactions from your broker, or whether you wish the platform to estimate what they are for you based on quantities you own

Reporting

What you can do
  • Choose from 1 of 4 downloadable reports in PDF format
Tips to remember
  • Select the period and report you wish to produce
  • For the 2 custom reports you can edit the data this report produces by clicking advance settings and then selecting the tick boxes as required.